Cobalative Studios / Player support
Back to the board.
Need a hand with Turnbound? Start here, or talk directly to the developer.
Contact support ↗info@cobalative.comQuick answers
A little help,
without the detour.
For privacy requests, read about your rights or email us directly.
How does Turnbound play?
Choose three starting pieces for your team. Your side plays automatically until a planned move belongs to a controlled piece. At that point, you can move any eligible piece on your team. The interactive first game teaches the basics by letting you play.
Where is my progress saved?
Your progress, collection, settings and current game are saved locally on the device. The current version does not have a Turnbound account or its own cloud-save service. Do not delete the app to troubleshoot a problem with progress.
How do I use a cosmetic?
Open the Workshop from the main menu. Choose a board, piece look, accessory or piece set, preview the result, then equip it. Some accessories only fit particular pieces in their matching sets. The Collection shows what you have discovered; the Workshop is where you customize it.
How do rewarded ads work?
On the supply-selection screen, you can choose to watch an ad for one random supply. After the reward is earned, it is added to your stock. You may take it into the next game or save it for later. Closing an ad before the reward is earned does not grant a supply.
Why is an ad unavailable?
Ad availability depends on your connection, the advertising service and applicable privacy choices. Try again later. If an interstitial is unavailable, the game can continue without it. If a completed rewarded ad did not add a supply, contact us with the approximate time and app version.
How do I change advertising privacy choices?
When required by the consent platform, Settings → About → Ad Privacy opens the available choices. Device-level privacy permissions are managed in iOS Settings. Read the Privacy Policy for more information.
Can I change the language or reduce animation?
Turnbound follows the app language selected through iOS. Choose one of the supported languages in your iPhone or iPad app settings when that option is available. Reduce Motion is in the game’s Sound & Appearance settings; sound levels and piece sounds can also be adjusted there.
How should I report a bug?
Email info@cobalative.com with your device model, iOS version, Turnbound version and what happened. A short sequence of steps is useful. You may attach a screenshot if it helps. Please do not include passwords, payment details or unrelated personal information.
Keep your progress safe.
If you are reporting a save or progress problem, keep the app installed. Include your app version from Settings → About. We never need your Apple Account password.
Made by Cobalative Studios
